Free
Try a live queue at one desk.
A$0/ month
- 100 bookings a month
- 1 receptionist seat
- Live queue patients can watch
- Your own booking page
- Leave-now alerts for patients
For vet clinics
A calmer waiting room
for nervous pets.
Owners book with their pet’s name, watch the queue from the car park and walk in when it’s their turn — fewer barking standoffs in reception.
- Free plan, no card
- No app for owners
- Set up in a day
Sound familiar?
The day doesn’t go to plan.
Anxious animals waiting
Dogs, cats and the occasional rabbit sharing a small room for longer than anyone would like.
Emergencies jump the list
An urgent case arrives and every booked owner waits without knowing why.
Who’s the appointment for?
Reception has to match owners to pets over the phone before the visit even starts.
How Tokn helps
Your owners see the real queue.
Keep your practice-management system for patient records and billing. Tokn runs bookings and the waiting room.
Wait in the car
Owners watch the live queue from their phone and come in when they’re close.
Pet details at booking
Owners add their pet’s name and species when they book, and reception sees it in the queue.
Emergency priority
Add urgent cases at the front, and everyone else’s countdown updates on its own.
Per-vet queues
Each vet or nurse clinic runs its own list.
Before-you-come notes
Attach prep notes to a service, like “no food after midnight before surgery”.
Walk-ins with pets
Reception adds a walk-in with the pet’s name in a couple of taps.
Pricing
Priced for your country. Free to start.
Every plan includes the live queue and your own booking page.
Starter
For a single practice with a front desk team.
A$79/ month
- Unlimited bookings
- 5 receptionist seats
- SMS reminders
- Custom opening hours
- Everything in Free
Professional
For busy practices with several practitioners.
A$199/ month
- Unlimited bookings
- 25 receptionist seats
- A queue per practitioner
- Analytics on waits and no-shows
- API access
- Everything in Starter
Prices exclude GST. Billed monthly in AUD. Cancel any time. Multi-site groups: talk to us.
FAQ
Good questions.
Something else? Email next@tokn.live.
Can owners book for more than one pet?
Each booking is for one pet, with its name and species, so reception always knows who’s next.
Do owners pay through Tokn?
No. Tokn doesn’t take payments. Keep using your existing terminal or online payments; Tokn handles bookings, the live queue and arrival nudges.
How do emergencies work?
Reception adds them as an emergency walk-in, which goes ahead of the queue. Waiting owners’ times update automatically.