Customers book online, track their token live, get an alert when it’s their turn and walk in right on time. Your front desk runs walk-ins, check-in, payments and delays from one screen.
Check-up & clean · 2:30 pm
Queue
2 ahead
Status
Get ready to leave
Your door QR code
No integration project and no app for anyone to download. The moment you finish setup, Tokn gives you a printable QR sign for your door, counter and window.
Sign up
Add your hours and services. Your booking page is created as you go.
Print your QR sign
One click in your console gives you an A4 sign and a PNG. Same link, forever.
Stick it on the door
People passing scan it to see the live wait and book the next free time. No app.
Your business name
Scan to see the wait and book
1. Point your camera · 2. Tap the link · 3. Book and track your turn
No app to download · Powered by Tokn
The problem
The phone asks it all afternoon, and so does the person standing at the counter.
One long appointment and everyone after it waits without knowing why or for how long.
Squeezing someone in is guesswork, and the people who booked always notice.
A no-show leaves an empty chair, while the person who could have taken it sits in traffic.
How it works
Tokn turns the queue inside your waiting room into one your customers can see from anywhere.
Customers book from your page at yourname.tokn.live (a link on your website, in a message or on the QR sign at your door) and pay at the desk. No app needed.
Their token shows how many people are ahead and the expected time, live. When you run behind, every phone updates and tells them why.
A leave-now nudge times the trip. They tap “I’m here”, scan the QR or get checked in automatically nearby, and are called in minutes later.
What’s inside
The live queue, the alerts, the check-in and the payment, in one place your clients and your front desk both understand.
Every client gets a token and tracks it live in the Tokn app or on a guest page from their booking link: people ahead and the expected time.
Booking confirmed, running late and your turn, sent to the client’s phone so nobody has to keep checking. WhatsApp is included in India; elsewhere, WhatsApp or SMS is a paid add-on. Push alerts work everywhere.
Every business gets a free booking page at yourname.tokn.live, on every plan. On Professional, use your own domain like book.yourclinic.com.
Walk-ins are added at the desk, paid in advance by default. Clients check in by scanning the QR, tapping “I’m here” or automatically when they’re nearby.
Clients pay at the desk, and unpaid clients are flagged on check-in and called in once the desk confirms cash, UPI or card. Online payment by UPI or card is available on request, through your own payment account, with its fees paid by you.
Checked-in clients are called ahead of anyone not here yet. Clients can tap “I’m running late” so the desk sees the next person instead of waiting, and when they arrive they’re called at the next free turn, not sent to the back. The desk can Call in any client directly.
Doctor running late or stepped away? The admin or front desk sets the minutes and a note. Waiting clients’ times shift on their own, they’re alerted and they see the note.
Bookings, money collected, no-show rate, on-time starts, busiest hours and results per doctor, each compared with the period before. Trends and per-doctor results on Professional.
Bundle services at one price, like “Check-up + Clean + X-ray” or “6 physio sessions”, with an optional validity. Your booking page shows what’s included and what the client saves.
Notebook or Feature-rich view, delays, schedule, breaks in opening hours, client profiles with repeat-visit reminders and an end-of-day summary.
Coming soon
On the way, and not available yet. Plans show them as “Soon”.
Who it’s for
Tokn adapts its wording, booking details and booking page to the kind of business you run.
Dental practices
When one procedure runs long, every patient knows.
GP & medical clinics
Running late is normal. Waiting blind isn’t.
Physio & allied health
Back-to-back sessions, without the pile-up.
Vet clinics
A calmer waiting room for nervous pets.
Cosmetic & skin clinics
A premium treatment starts on time.
Barbers & salons
Join the queue from down the street.
For the front desk
Pick the Notebook view, a plain running list, or the Feature-rich view with stats and details. Both are built for a counter with the phone ringing, and every booking opens to show its payment and check-in status.
Front desk · Tuesday
Quillwood Dental
Now serving
#14
Olivia · Check-up
Waiting
6
For your customers
Green, amber, red. People understand where they stand at a glance, from the car park or the office.
Thirty minutes or more. Finish the coffee.
Ten to thirty minutes. Start heading over.
Under ten minutes. You’re nearly up.
Booking confirmed, running late with the new time, and your turn: by push, and on WhatsApp in India.
Timed to their travel time, with a plain time-based fallback if location is off.
Track the token on a guest page from the booking link, or in the Tokn app. It costs your customers nothing.
Sample business
Quillwood Dental
Gentle, on-time dentistry.
Live right now
3 waiting · on time
Your booking page
Hours, breaks, services, practitioners, directions and a live queue card, on one fast page at its own free address, yourname.tokn.live, with a printable QR sign you download from your console.
Fits in
Tokn runs the front of the visit: bookings, the live queue, check-in and arrival alerts. Records and notes stay where they are.
Clients pay at the desk by cash, UPI or card, and the desk sees who has paid before calling anyone in. Online payment is available on request.
We load your services, hours and practitioners and build your page before you pay anything.
Names are shortened on shared screens, and customers only ever see their own place in line.
Pricing
Every plan includes the live queue, alerts, walk-ins, check-in and a booking page at yourname.tokn.live. WhatsApp alerts are included in India and a paid add-on elsewhere.
Every business starts with a 30-day Starter trial, and we set it up with you. No card needed.
For a single location with a front desk.
A$79/ monthA$99
Founding price, locked for 12 months · first 25 businesses
For busy businesses with several practitioners.
A$199/ monthA$249
Founding price, locked for 12 months · first 25 businesses
Prices exclude GST. Billed in AUD, month by month. Cancel any time. Enterprise, for groups and custom terms: talk to us.
Plans differ by what they do, not by how many people you see. not on this plan · Soon included once it’s built
Receptionist seats
Live queue with token tracking
In the app or on a guest page: people ahead and expected time
WhatsApp or SMS alerts
Booking confirmed, your turn and delays
Push alerts and live booking page
For every booking, on every plan
Running late or stepped awayNew
Times shift on their own and waiting clients see why
Smart call order and Call inNew
Checked-in clients first, nobody loses their token
“I’m running late” for clientsNew
The desk sees the next person; they’re called at the next free turn on arrival
Booking page at yourname.tokn.liveNew
Walk-ins added at the desk
QR and self check-in
“I’m here” and auto check-in nearby
Payment status at the desk
Online payment by UPI or card on request, through your own account
Breaks in opening hours
Service packages and combosNew
Multi-session courses, with the saving shown on your page
Client profiles and repeat-visit reminders
Practitioners with their own queue and schedule
Custom client fields
Your own domainNew
Like book.yourclinic.com
Automated WhatsApp reminders
Wait and no-show reports
Multiple branches
Single sign-on (SSO)
Dedicated support and custom contract
Every business starts on a 30-day Starter trial. Pick a plan before it ends to keep going.
Founding businesses
The first 25 businesses in each country pay the founding price, and we set it up with you.
The price stays locked for 12 months from your first payment.
FAQ
Something else? Email contact@tokn.live and you’ll hear back from a person.
No. Customers book and track their token on a guest page from their booking link, or in the Tokn app if they prefer. Alerts arrive as push notifications, and on WhatsApp in India. Tokn is paid for by the business.
No. Tokn runs the front of the visit (bookings, the live queue, check-in and arrival alerts) alongside what you already use. Records, notes and billing stay where they are. Connecting Tokn to your existing software, directly or through Zapier, is coming soon.
The admin or front desk sets how many minutes and adds a short note. Every waiting client’s expected time shifts on its own, they get an alert, and they see the note on their queue page, so they leave home later instead of waiting at the counter.
Clients who have checked in are called ahead of anyone who hasn’t arrived yet, and nobody loses their token. The front desk can also Call in any client directly. Someone who arrives late moves to the end of the queue.
The front desk adds walk-ins in a few taps; they’re paid at the desk in advance by default and join the same live queue. Booked clients check in by scanning the QR sign, tapping “I’m here” on their booking, or automatically when they’re nearby if they turn that on.
At the desk. Unpaid clients are flagged to the front desk when they check in, and they’re only called in after the desk confirms payment by cash, UPI or card. Each booking shows its payment and check-in status. Online payment by UPI or card is available on request, through your own payment account, with its fees paid by you. Tokn never holds your money.
Yes, on every plan. Bundle services at one price, such as “Check-up + Clean + X-ray” or “6 physio sessions”, and set how long it stays valid. Your booking page lists each package with what’s included and the saving. You sell the package at the desk, and each visit is booked as usual.
Every business gets a free address at yourname.tokn.live, on every plan. On Professional and Enterprise you can also connect your own domain, such as book.yourclinic.com.
Plans differ by what they do, not by how many people you see. Starter covers one location with a front desk: the live queue, booking page, walk-ins, check-in, payments and reminders, with 3 receptionist seats. Professional adds several practitioners with their own queues and schedules, custom client fields and your own domain, with 10 seats. Enterprise is for groups, on terms agreed with you.
In India, yes: WhatsApp alerts for up to 300 bookings a month on Starter and 1,000 on Professional. In Australia, the UK and the US, WhatsApp or SMS alerts are a paid add-on, and push alerts and the live booking page are included. If the monthly allowance runs out, new bookings get push alerts until the month turns. Bookings never stop.
Automated WhatsApp reminders (Professional and up), and multiple branches and single sign-on (Enterprise). They’re shown as “Soon” on the plans and aren’t available yet. Repeat-visit reminders already work today: one tap opens WhatsApp with the message written.
Usually a day. For founding businesses we load your services, hours and staff for you and build your booking page before you pay anything.
The front desk keeps showing the last queue it loaded and tells you it’s offline. Actions pause until the connection is back, then it picks up where it left off.
Each region is priced for its own market and billed in its own currency, rather than converted from one price list.
Start today, or email us and we’ll set it up with you.
Already on Tokn? Open app.tokn.live